You can check the status directly by clicking here. You will only need the email address used to place the order and the order number.
Or if you prefer:
- Log in to your account
- Go to “My Account”
- Click on “My Orders”
- Select the order you want to check.
The status of your order will be one of the following:
– Pending: Your order has been received successfully but we are awaiting payment. This happens when you select the pay by transfer option. If we haven’t received payment within 5 days, we will cancel the order.
– Confirmed: Your order has been received successfully and is being prepared in our warehouse.
– Cancelled: Your order has been cancelled. Not the case? Contact us here.
– Delivered: The order has arrived at your home.
You’ll receive an email with your order tracking number from us and the delivery company.