If you have not received all the packages in your order, don't worry. Sometimes, for logistical reasons, the transport company may make the delivery in multiple shipments, and the rest may arrive in the coming days. We recommend that you check the tracking link for any updates.
If 3 working days have passed since you received the first part of your order and there is still a package missing that has already been shipped, please report the issue from your customer account. This will allow us to review your case and help you resolve it as soon as possible. You can find the steps at this link: How to report an issue with my order or the products purchased?
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