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What happens if I’m not at home when my order is being delivered? 


The carrier will get in touch with you through a text message or an email to arrange for a second delivery date. Please take note that there will be failed delivery charges. 

If your purchase is above S$500, there will be failed delivery charge of S$100. If your purchase is below S$500, the charges will be 10% of the total order value. 

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  4. Change delivery address or telephone number before the courier company delivers my order 
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