FAQ - Kave Home

1. 배송방법 및 배송비

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배송방법은 어떻게 되나요?Why haven’t I received all packages from my order?I want to receive my order at a later date.I have not received a confirmation email or delivery information after completing my order.

배송방법은 어떻게 되나요?What should I do when I receive my order?When will my order arrive?My order didn’t arrive on the specified date.

2. 교환/반품안내

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How do I process a return under guarantee? Refund of returned items Process a return If I bought an item online, can I return it in store?

Can I modify, change or cancel my order before receiving it?I have received my order. Can I change the colour or size of my product, or get a completely different item?How do I cancel an order?Process an incident

3. 제품 보증기간 및 A/S

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What’s the real colour of a product?Do you make furniture to size?Product guarantee I can’t find what I’m looking for

How will the product fit through my front door or in the lift?Availability of product I can’t find what I’m looking for Product guarantee

4. 계정/주문관련

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Unsubscribe Subscribe to our newsletter Change personal information I have forgotten my password

I have forgotten my password Change personal information Subscribe to our newsletter Unsubscribe

5. 매장정보

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GRAND OPEN 연남 플래그쉽스토어 오픈 Opening hours and contact details of stores Can I buy online and collect in store?Where can I find a Kave Home store?

Where can I find a Kave Home store? Can I buy online and collect in store?Opening hours and contact details of stores GRAND OPEN 연남 플래그쉽스토어 오픈

6. 결제 및 계산서/견적서문의

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Am I able to finance my order? What's Klarna?I need an invoice for my order Change billing information Payment methods

Payment methods Change billing information I need an invoice for my order Am I able to finance my order? What's Klarna?

7. 프로모션/이벤트

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Do you do seasonal sales or promotions?How can I get a discount voucher?

How can I get a discount voucher?Do you do seasonal sales or promotions?

8. Kave Pro 비지니스 회원

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My Kave Pro code doesn’t work Registering, terms and benefits

Registering, terms and benefits My Kave Pro code doesn’t work

고객센터 1899-3959

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Opening hours and contact details

Opening hours and contact details

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