1. Deliveries and orders
Delivery methods, times and pricesWhy haven’t I received all packages from my order?I want to receive my order at a later date.I have not received a confirmation email or delivery information after completing my order.
I want to receive my order at a later date.Delivery methods, times and pricesWhat should I do when I receive my order?When will my order arrive?
2. Returns, incidents and refunds
How do I process a return under guarantee? Refund of returned itemsProcess a returnIf I bought an item online, can I return it in store?
Can I modify, change or cancel my order before receiving it?I have received my order. Can I change the colour or size of my product, or get a completely different item?How do I cancel an order?Process an incident
GRAND OPEN 연남 플래그쉽스토어 오픈Opening hours and contact details of storesCan I buy online and collect in store?Where can I find a Kave Home store?
Where can I find a Kave Home store? Can I buy online and collect in store?Opening hours and contact details of storesGRAND OPEN 연남 플래그쉽스토어 오픈